Music Download Inconsistency Syndrome (MDIS), and "The Cure"

What's a consumer to do? Here's the scenario, I wanted to buy and download the new album by The Cure. So I started to dig around the top music download stores, and my impulse to buy was drowned out by my aggravation with the Music Industry.

In my quest to figure out which site had the album for the best price, I began to wonder - why should the price vary at all? Shouldn't I just be able to go to my preferred store, buy the album download, and know I didn't get ripped off? There aren't any costs associated with shipping and shelving physical products here.

No you can't, and this appears to have something to do with ill-conceived price manipulation on the part of the music industry to 'level the playing field' for other music download retailers. But it's really just leveling my willingness to commit to a purchase. Here's are the confusing price variations I found when looking for that new album:

Album in question: The Cure, 4:13 Dream
	iTunes	Amazon.com	Walmart.com
Cost for album	$9.99	$8.99	$9.22
Cost per track	$0.99	$0.99	$0.94
Format	AAC	MP3	MP3
DRM?	Yes	No**	No**
Quality***	Medium	High	High
Album savings	$2.88	$3.88	$3.00

For this particular album, it looks like Amazon is the way to go - but that isn't the case for every album. And what if I only want a few tracks? Anyway, it seems disingenuous that Apple supposedly had to threaten to close down the iTunes store to keep the per-track price of music downloads from going up - only to then see Walmart launch weeks later with tracks for as little as $0.74+. And now that other stores offer DRM-free MP3s, why isn't all new music on iTunes offered in a $0.99/track iTunes Plus format? Anyway, sorry for the particularly geeky rant - but come on, you aren't going to win the war on illegal downloads with these kinds of consumer unfriendly strategies.

*not an "iTunes Plus" offering
**Amazon tags it's MP3s with a unique ID code in the metadata, Walmart - unknown
***iTunes Protected AAC is 128kpbs, MP3s can be VBR but approx. twice the bit rate of protected AAC

Amazon's New Wireless Reading Device "Kindle"

Kindle: Amazon's New Wireless Reading Device - Today Amazon.com released Kindle, what some are of course calling the iPod for eBooks.

Engadget has some good coverage of the release and some initial reactions to the device. Initial reactions to the hardware design seem favorable, and in the 'ugly, but pleasingly functional' category.

Here are some things that seem to stand out immediately...

PROS

• Amazon and books are peas in a pod, the user experience seems carefully crafter to lead to smooth downloading and reading workflow
• The form factor is interesting, the screen similar in size to a book and the e-ink technology looks like it offers a grayscale rendering, and it's light
  
• The eBooks are less expensive is some cases, than buying and shipping the paper counterpart - there's a definite "Green" notion to this.
• The battery is user-replaceable (cough - Apple, get a clue)
• No subscriptions or additional fees, beyond the cost of the device, for wireless access, 1yr warranty
  
• Promised less than 1 min. downloads
• USB 2.0 connectivity for PC and Mac, but does not require a computer
  
• Email documents and images to the device, read blogs and newspapers
  

CONS

• $400 and a Grayscale display? Now that's more Newton than the iPhone. I understand the tradeoffs here, but we are in the age of sexy color touchscreen mobile devices, so this does come across as a bit v1.0
• No back-light, so, how do you read in the dark? Well, one of the few accessories listed at the bottom of the new Kindle product page is a clunky looking $20 reading light with a clip designed more for print books than eBooks. This seems like a careless afterthought, so it's probably safe to assume that Amazon will release or partner for slicker accessories to fill in the feature gaps.
• As clipmarks.com points out, unlike an iPod you can't "rip" the books you already own onto the Kindle. So, it seems to me, since Amazon keeps such great tabs on previous purchases, it would be slick if they offered customers free versions of books previously purchased on Amazon as Kindle eBook 'cross-grades'.
  
• The built in 256MB internal is pretty wimpy. If you really intend to fill it up with books and emailed documents, you'll likely make the additional investment in a SD memory card (supports up to 4GB). So mark that down as a hidden cost.
  
• $9.99+ per book may not be a great savings when you factor in the purchase of the Kindle device itself. These eBooks cannot be shared easily, resold in the aftermarket, or donated to a local library. Seth Godin has an interesting perspective on this. In this sense, Kindle books are far more limited - but that same argument has not deterred online music sales and overpricing.
• I can't seem to find info on the exact dimensions of the screen itself, I'm curious to know just how much bigger it is than an iPod touch / iPhone
  
• All that embossed texture on the backside is going to collect some nasty dirt and buildup from your grubby hands.
  
• Branding nit: with "Book Burning" as an indelible part of history, Kindle certainly seems loaded with irony
• And as an aside, the Kindle introduces techno-lust into the reading equation. Next year's Kindle will be cooler, just like iPods, let the buyers remorse begin. Books don't really do that to you.

While others have tried, Amazon is in a unique position to move this technology forward. It will be interesting to see how the product performs, and to observe the ecosystem that will likely grow around it.

Welcome to Applebucks Store, would you like a Venti iPod with your Grande Mac & Tall Latte?

OK, so Amazon is now selling high quality DRM-Free MP3s. This must mean that any moment now Steve is going to flip the switch and all songs sold by Apple will be "iTunes Plus" but will cost $.99 (or even less, to compete with Amazon's range of .99-.89/song). Right? So, come on Steve... Steve?

Well if Apple doesn't do something soon, before Amazon grows its selection, then the iTunes store could become the overpriced big box of the internet. Could it be that Apple loves Starbucks, because they sell coffee at higher prices, than say Dunkin' Donuts? (That's a Boston joke)

When Apple originally released iTunes Plus, I was not impressed. I was already getting a lot of music I wanted from eMusic, despite the limited selection. Between eMusic, and now Amazon, there's a strong possibility that you can now legitimately purchase most of the music you want in non-DRM form at great prices. Basically, these sites offer the real iTunes Plus, the version consumers actually want.

Apple needs to deliver iTunes Plus style product, at normal or cheaper prices or it will surely loose all but the most naive customers. Let's hope that having more expensive music downloads doesn't actually become an Apple strategy, inspired by its budding relationship with a certain Seattle Coffee retailer. You may be able argue that a mocha at Starbucks tastes better than the average Joe. But there's no arguing that a 128kbps Protected AAC file that costs $.99, sounds better than a non-DRM 256kpbs MP3 file for $.89 - even if it's served in an iTunes cup...

Amazon finally eliminates tabs in favor of menus

It's the end of an era. Tabs are gone, long live drop-menus! Amazon has launched a redesign that more appropriately organizes their store sections into primary left-hand navigation with sub-menus. This is a vast improvement to the lonely few tabs that had been up at the top for a while now. That single giant drop menu is thankfully gone as well. Amazon was the dot com tab innovator, so it must've been hard to let got. But hey, there aren't any more white iPods anymore either. So, I guess if you have a site with white tabs, you are really behind the times now? ;-P

Alexa Launches Official "Sparky" Firefox Toolbar

Alexa - Alexa Toolbar: "Sparky is a free FireFox browser plugin that accompanies you as you surf, providing useful information about the sites you visit without interrupting your Web browsing."



There have been a number of unofficial toolbars, but here's the real deal for those who like to reference Alexa data when reviewing websites.

Amazon officially announces long-rumored DRM-free music store

"Amazon announced this morning that it plans to launch a music store later this year that will sell unprotected MP3 files from thousands of record labels."

This is great for consumers - from the healthy competition point of view. iTunes has the integration advantage, so I think that the one company which could be sweating it the most from this announcement is eMusic.com - because they've been the leading non-DRM MP3 store. Depending on just how deep the Amazon catalog is, and what kind of pricing structure it adopts, eMusic could see its subscription service really suffer. Shows you how much pull Amazon has in the market, since eMusic has been doing MP3 downloads for years and the only thing it has been lacking are big labels and per-song pricing.



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Amazon.com CEO Jeff Bezos kicks off Web 2.0 Expo

ZDNet Video: "Company's S3 surpasses 5 billion objects stored... At the Web 2.0 Expo in San Francisco, Amazon.com CEO Jeff Bezos talks to conference attendees about the company's on-demand storage service. Bezos announced that today the S3 service stores more than 5 billion objects, compared with 800,000 objects stored in July 2006."

So You Wanna Be a Web Tycoon? Amazon Can Help

Web Worker Daily: "While Amazon Web Services (AWS) offerings are currently limited in capability and oriented to only the most technical of developers, what they're doing changes all the economic rules about creating a web startup. You thought that cheap web hosting and free email services disrupted the startup business space and kept venture capitalists up at night? Take a look at the next generation of web apps infrastructure, as imagined by Amazon..."

This is a good article discussing the potential benefits for companies using 'The Utility Computing Model'.

Interview With Jeff Bezos On Amazon Web Services

TalkCrunch: "Moments after Jeff Bezos left the stage at the Web 2.0 Summit last week I was able to talk to him for a few minutes about Amazon’s web services ambitions. Jeff is emphasizing that new services like Mechanical Turk, Simple Storage Service (S3) and Elastic Compute Cloud (EC2) are going to be a key business line for them in the future, and they are planting the seeds now."

I'm really into the possibilities for S3. It's interesting to hear some info straight from Bezos.