Twittermaven Survey Results:
Users’ perception of brands on Twitter
Twittermaven recently surveyed 240 people with 6 questions regarding interacting with brands. Here are some key findings, as well as a sample chart.
For the full results, including a number of other interesting charts, read the article.
- Most users (89%) agree that brands should engage their customers on Twitter.
- almost 90% of users would frown upon poor or inappropriate brand use of Twitter.
- 60% of respondents would recommend a company based on their presence on Twitter and 80% of Twitter users will reward those brands
- More than 60% of respondents have 100+ followers and almost 50% of respondents have posted more than 1000 Tweets
For the full results, including a number of other interesting charts, read the article.
Labels: branding, business, ecommerce, research, social, strategy, support, survey, twitter, web2.0


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