Strategy by Design
When IDEO speaks, well you get the point. Good brain food as expected. When people meet folks like us, it's easy to see why learning to "think like a designer" might be a scary idea ;-P
"Many of the winning entries from this year's competition for Industrial Design Excellence Awards spring from a close observation of the customer..."
"This command will generate an xml sitemap of your whole site that you can submit to google for better indexing."
"Welcome to Bugaboo daytrips. This is a growing archive of suggested daytrips for parents who want to spend an inspiring day with their child that does not include eating sweets or watching Shrek for the 322nd time..."

It's great having the opportunity to work for clients in different parts of the world. Well conceived freeware utilities like this make setting up meetings in different timezones etc. a bit easier.